SMS Terms

These SMS Terms apply to text messages sent by or through Alinea Group, LLC d/b/a Smoomer (“Smoomer,” “we” or “us”). There are two kinds of messages:

  1. Smoomer messages: messages we send to prospects and Clients, such as replies to inquiries, demo and appointment reminders, account and billing notices, and marketing messages if you agreed to receive them.
  2. Business review messages: messages a local business (our Client) sends to its own customers through the Smoomer Reviews platform, such as a request to review a recent service and follow-up reminders. These messages are sent in the name of that business, and that business is responsible for obtaining your consent.

Program description

Smoomer messages: When you submit a form on smoomerreviews.com or otherwise opt in, you agree to receive text messages from Smoomer about your inquiry, demos, appointments, your account and, if you opted in to marketing, offers and updates.

Business review messages: After you do business with a company that uses Smoomer Reviews, you may receive a text asking you to share feedback or leave a review, and up to a few follow-up reminders if you do not respond.

Consent to receive text messages is not a condition of any purchase.

Message frequency

Message frequency varies. Business review messages are typically one request per completed service or purchase, plus up to three reminders.

Cost

Message and data rates may apply. Check with your mobile carrier for details about your plan.

How to opt out

Reply STOP to any message to stop receiving texts from that sender. You may also reply END, CANCEL, UNSUBSCRIBE or QUIT. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent unless you opt in again. To opt back in, reply START.

Help

Reply HELP to any message for help, or contact us at hello@smoomerreviews.com or (727) 346-6423.

Carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier and is not guaranteed.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that deliver messages on our behalf. See our Privacy Policy for more information.

Eligibility

You must be at least 18 years old, or the age of majority where you live, and the account holder or authorized user of the mobile number to opt in.

Changes

We may change these SMS Terms at any time by posting an updated version on this page. Continuing to receive messages after a change means you accept the updated terms.

Contact

Alinea Group, LLC d/b/a Smoomer
P.O. Box 1281, St. Petersburg, FL 33731
Email: hello@smoomerreviews.com
Phone: (727) 346-6423

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